Hardcopies may be obtained from the Bureau of Gambling Control. Direct Line to Licensing - (916) 263-6292 For Media Inquiries, please call Public Relations Officer Fred Castano at 916-708-5231 or email him at fcastano@cgcc.ca.gov. The National Gambling Board is responsible for the oversight of the regulation in the gambling industry throughout the country and to preserve the integrity of South Africa as a responsible global citizen. Illinois Gambling Act Disciplinary Complaints Disciplinary complaints will be reviewed and redacted to protect confidential information. They will be posted to Illinois Gaming Board's website as soon as possible. ATTN: Patron Inquiry/Complaint. Please understand that while patron inquiries and complaints help the Commission ensure the integrity of casino gaming, skill games and fantasy contests, the Commission will not be able to provide you with legal advice or file legal actions or obtain legal remedies on your behalf. Gaming Commission Complaint Investigation Upon receipt of a formal complaint, the Gaming Commission will review the allegations to determine if the Commission has jurisdiction and assign the complaint to a gaming agent for investigation. The gaming agent will investigate the complaint and review the facts.

Illegal gambling activity, cardroom activities, background checks, game rules, and self-exclusion at cardrooms

Bureau of Gambling Control
P.O. Box 168024
Sacramento, CA 95816-8024
(916) 830-1700 – For Complaints: select option 4, Compliance and Enforcement Section.

Gambling and other activities at Tribal casinos

Contact should be made directly to the Tribe operating the casino or to the individual Tribal Gaming Commission. (Tribes are under a sovereign nation status and have their own regulatory system.)

Bingo or Remote Caller Bingo games

Contact the local jurisdiction (City or County Government) where the bingo games are held. Traditional Bingo is regulated locally - not by the State.

Remote Caller Bingo licensing, applications or approval of card minding device questions should be directed to the Bureau of Gambling Control.

Lottery

Horse Racing

The California Horse Racing Board regulates pari-mutuel wagering, racing, breeding, and track standards in the State

Problem gambling help

Commission Responsibilities/Decisions

Approval of licenses, work permits, determinations of suitability, other approvals and distributions from the Revenue Sharing Trust Fund (RSTF) to eligible tribes

Gambling Board Complaints Website

All complaints to the Commission need to be in writing. Complaints regarding Commission issues may be submitted in person or by mail to:

Gambling Board Complaints Phone Number

You may also submit complaints by fax to (916) 263-0499 or by sending an email to complaints@cgcc.ca.gov.

Gauteng Gambling Board Complaints

All application issues should be directed to the Department of Justice Bureau of Gambling Control.