8 Whiteman Street,3006Melbourne
The Crown Casino is reputedly, the most visited tourist destination in the State of Victoria. The complex boasts the largest casino outside of North America and contains 350 table games and 2,500 gaming and slot machines, themed areas and restaurants, two live theatres and a 14-screen multiplex cinema. A Crown Resorts vice president, Veng Anh, authorised junior casino staff to wire $500,000 to a Melbourne drug trafficker, Nan Hu. Crown withheld details of the transaction from authorities for a year.
Overview |
Crown Promenade Hotel offers spacious rooms with views of Port Phillip Bay or the city and Yarra River. Guests have access to a restaurant, bar, indoor swimming pool and fitness center.
Each room at Crown Promenade Melbourne includes a luxury private bathroom, 42-inch flat-screen TV with cable channels and a minibar. High-speed Wi-Fi access is available.
Guests can work out in the fully-equipped fitness center or relax next to the indoor swimming pool with views of the city skyline. Steam rooms and a masseuse are also available.
Mesh Restaurant offers stylish modern cuisine in elegant surroundings. Tonic Bar has an outdoor terrace and serves cocktails.
Located in Melbourne's vibrant Southbank entertainment precinct, Crown Promenade has direct access to the Crown Casino and Entertainment Complex, offering world-class restaurants, bars and shopping.
Rooms: 8
When would you like to stay?
Facilities of Crown Promenade Melbourne
Food & Drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
Pool and Spa
- Sauna
- Fitness center
- Spa
- Massage
- Hot tub/Jacuzzi
- Indoor pool
- Indoor pool (year-round)
- Swimming pool
Transportation
- Car rental
Crown Casino Melbourne Theater Plays
Front Desk Services
- 24-hour front desk
- Newspapers
- Express check-in/out
- Currency exchange
- Tour desk
- Baggage storage
- ATM on site
Common Areas
- Terrace
Entertainment & Family Services
- Casino
Cleaning Services
- Laundry
- Dry cleaning
- Ironing service
- Daily housekeeping
Business Facilities
- Meeting/Banquet facilities
- Business center
- Fax/Photocopying
Shops
- Hair/Beauty salon
Miscellaneous
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- VIP room facilities
- Honeymoon suite
- Elevator
- Heating
- Air conditioning
Safety & security
- Safe
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs AUD 44 per day.
Policies of Crown Promenade Melbourne
These are general hotel policies for Crown Promenade Melbourne. As they may vary per room type, please also check the room conditions.
Crown Casino Theatre Melbourne
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and Extra Beds
Free!Up to three children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
There is no capacity for cribs in the room.
Pets
Pets are not allowed.
Accepted credit cards
- Mastercard
- Visa
- Debit card
- UnionPay credit card
- Eftpos
- JCB
- Diners Club
- American Express
The property reserves the right to pre-authorize credit cards prior to arrival.
Important Information
Please note that full payment is required upon arrival. An additional $100 bond per night is also required.
Please note that there is a 1.2% charge when you pay with a credit card.
Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or an official guardian. You must show a valid photo ID and credit card upon check-in. This photo ID must be in the same name as the guest's name on the booking confirmation.
Please note that Crown Promenade Melbourne requires an AUD 100 credit card pre-authorization or AUD 200 cash deposit upon check in to cover any incidental charges.
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